Family, Craftsmanship and The Customer

Sub­mit­ted By: Kirk Fistick, Pro­duc­tion Man­ag­er, Mul­ti-Hous­ing Depot

Mul­ti-Hous­ing Depot in its 124th year, is known as a 5th gen­er­a­tion fam­i­ly-owned busi­ness that pro­vides qual­i­ty prod­ucts and excep­tion­al cus­tomer ser­vice to the mul­ti­fam­i­ly indus­try. We are pas­sion­ate about adding val­ue to the mul­ti­fam­i­ly com­mu­ni­ties and their res­i­dents through our prod­ucts. Aca­cia Cab­i­net­works is Mul­ti-Hous­ing Depot’s brand of Amer­i­can made cab­i­netry specif­i­cal­ly designed and man­u­fac­tured in Burling­ton, NJ, for the mul­ti­fam­i­ly indus­try. Aca­cia Cab­i­net­works pro­vides high qual­i­ty cab­i­nets, coun­ter­tops, as well as kitchen and bath refac­ing prod­ucts for Mul­ti-Hous­ing Depot.

A fam­i­ly atmos­phere is the cor­ner­stone of our busi­ness, we treat our cus­tomers like fam­i­ly, and our employ­ees are treat­ed like fam­i­ly as well. In many cas­es, they are fam­i­ly, or groups of employ­ees that are fam­i­lies. This is part of what makes our com­pa­ny great. Every­one knows the Bells, and their suc­cess sto­ry, but our com­pa­ny has many sto­ries of fam­i­lies com­ing togeth­er to work towards a com­mon goal. Mul­ti-Hous­ing Depot is tru­ly a fam­i­ly busi­ness.

One such fam­i­ly is the San­tael­la Fam­i­ly. The San­tael­la fam­i­ly mem­bers work­ing at Aca­cia Cab­i­net­works includes Car­los San­tael­la and his iden­ti­cal twin broth­er Rober­to San­tael­la, their moth­er, Aida Her­nan­dez, Carlos’s Father-in-law, Jose San­ti­a­go, and Car­los and Roberto’s broth­er-in-law, Felix Bruno.

Car­los San­tael­la is the fam­i­ly leader, and a leader at Aca­cia Cab­i­net­works since 2012. Car­los is the edge­band­ing area lead, super­vis­ing a team of six edge­ban­ders in what is the most high­ly skilled tech­nique in the man­u­fac­tur­ing plant. Edge­band­ing is a craft as it requires oper­at­ing a machine that is com­prised of up to 8 mechan­i­cal process­es that is high­ly sen­si­tive to tem­per­a­ture, humid­i­ty, and mate­r­i­al changes. Edge­band­ing fin­ish­es the raw edge of mate­r­i­al to make our cab­i­nets and relat­ed prod­ucts. Carlos’s twin broth­er, Rober­to, and his father-in-law, Jose, both joined the com­pa­ny in 2016, also work­ing in the edge­band­ing area prac­tic­ing their craft of cre­at­ing fine cab­i­netry.

Car­los and Roberto’s broth­er-in-law, Felix Bruno, joined the com­pa­ny in 2017 after work­ing for Ama­zon. Felix’s knowl­edge of lean prin­ci­ples has helped him excel in our groov­ing and drills area. Felix oper­ates a machine known as a “Weeke”, which are two CNC con­trolled routers that cut the cab­i­nets sides so they can be assem­bled.

Aida, Car­los and Roberto’s moth­er, joined the com­pa­ny in 2018 and is a draw­er builder. Aida cre­ates the draw­er box­es and attach­es the draw­er faces for the assem­bly line where this final cab­i­netry is con­struct­ed. “Mom­ma” Aida, is always keep­ing an eye on her twins and her son-in-law Felix. Her pride is see­ing her fam­i­ly work togeth­er and touch every process to cre­ate beau­ti­ful, Amer­i­can made prod­ucts for our cus­tomers.

About MHD
Mul­ti-Hous­ing Depot began as a fam­i­ly tra­di­tion 124 years ago in 1894, with deliv­er­ies being made by horse-drawn carts. We began appli­ance sales in 1987, opened our man­u­fac­tur­ing facil­i­ty for cab­i­nets and relat­ed prod­uct in 1994, expand­ed into our Win­dow and Door Divi­sion in 2003 and today we are con­tin­u­ous­ly improv­ing our ser­vice and man­u­fac­tur­ing capa­bil­i­ties with cut­ting-edge tech­nol­o­gy. We have gone from one line of pro­duc­tion for cab­i­nets to three in an as many years with mul­ti­ple shifts. Our fifth-gen­er­a­tion com­pa­ny con­tin­ues to build and grow through strong cus­tomer sup­port, hard-work­ing per­son­nel and the fam­i­ly envi­ron­ment that is so deeply ingrained in the MHD cul­ture. Teamed with our qual­i­ty prod­ucts and ser­vices, we are The Smarter Way to Mul­ti-House.

copyright © Multi-Housing Depot. All rights reserved

phone: 800-253-3855 | fax: 856-488-0442